The S4C Viewers' Hotline is a direct contact between S4C and the viewers. But they can help you too.
Who is the Hotline?
The Hotline team is based at our office in Caernarfon. The team is made up of four officers – Siôn, Menai, Iestyn and Elisabeth - working in shifts from 9.00am until 10.00pm, 7 days a week.
They're more than happy to help!
Recruiting people to take part
Use the Hotline's contact details to recruit contributors, competitors or audiences for your programmes.
The Hotline number is already used widely and another huge advantage is that the team are available to answer calls from viewers until 10.00pm every day.
Before using the Hotline's number on promotional material, please give them a call to discuss:
The Hotline team will collect the caller's name, contact details and any other information you want them to gather for you. They will then ask for the caller's permission to share those details with you.
The details will be sent to you, as arranged, and it is your responsibility to contact the caller to discuss further.
Contact firstname.lastname@example.org to discuss further.
Every comment we receive about programmes and services are logged and stored.
If you would like to see comments about your programmes, you're welcome to request a copy of the reports.
There are two conditions:
Contacting S4C in an emergency
If you ever have trouble contacting someone at S4C in an emergency, try contacting the Hotline and they will do their best to pass on a message.
Especially if you have trouble contacting the technical team or MCR outside Office hours; try the Hotline number.
Contact the Hotline:
0370 600 4141 (Calls cost no more than a national rate call to an 01 or 02 number.)
The Viewers' Hotline also monitors and responds on S4C's Twitter and Facebook accounts.