The S4C Authority aims to be accountable and transparent in all its dealings and to deal with complaints in a fair and consistent manner. Details on how to complain are below or further information can be found by using the links on the left hand side.
Make a complaint
Code of practice on complaints
How to make a complaint
Hotline: 0370 600 4141
Calls cost no more than a national rate call to an 01 or 02 number.
(Available 7 days a week from 09:00hrs - 22:00hrs. An answer phone operates outside these hours and when lines are busy).
Textphone: 01766 514410
(if you are deaf or speech impaired).
Email: your complaint to firstname.lastname@example.org
Write to: S4C Complaints, Parc Tŷ Glas, Llanishen, Cardiff. CF14 5DU.